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Wrapped: Productivity App UX Study

Usability & Emotional UX

Wrapped: Productivity App UX Study

How do we design a productivity app that respects autonomy while encouraging focus?

UX Researcher & Designer
Jan - Apr 2025
4 researchers (CPSC 444, UBC)
FigmaQualtricsSPSSCanvaNext.jsVercel
Live Project
Overview

Wrapped is a consolidated productivity mobile app designed for university students who struggle with digital distraction. Through a multi-phase research process - from field observation to structured usability experiments - we explored how configurable widgets and dual study modes (individual & group) can support focus without reducing autonomy.

The project evolved from a lo-fi paper prototype to a fully functional web application, validated through rigorous user research at every stage.

The Problem

University students spend an average of 6h40m daily on screens. The same devices used for learning introduce constant distractions - yet strict interventions like app blockers are widely rejected.

6h 40m

Daily screen time average

8/8

Students citing digital distraction

Majority

Oppose strict app blocking

How might we design a productivity tool that facilitates focus and task management without reducing student autonomy?

Process
πŸ”

Field Study

Understanding Student Habits

Conducted contextual inquiry and field observations to understand how students actually study. Discovered that students are motivated by both extrinsic (grades) and intrinsic (satisfaction) factors.

Contextual InquiryField ObservationInterviews
✏️

Ideation & Design

From Insights to Prototype

Translated field study findings into a widget-based productivity app concept. Created lo-fi wireframes and iterated based on team critique and HCI principles.

Affinity DiagrammingLo-fi WireframingDesign Critique
🎨

Prototyping

Building the Experience

Developed medium-fidelity interactive prototype in Figma with two study modes: individual (self-paced, widget-customizable) and group (social accountability, shared progress).

Figma PrototypingInteractive FlowsComponent Design
πŸ§ͺ

Pilot Testing

Refining the Experiment

Ran pilot with 2 participants to test experimental procedure. Identified misunderstandings in group mode, refined instructions, and shifted to modular scenario-based task design.

Pilot StudyProtocol RefinementObservation Coding
πŸ“Š

Usability Experiment

Structured Evaluation

Within-subjects experiment with 8 participants comparing individual vs. group study modes. Mixed methods: Likert surveys, think-aloud protocols, behavioral coding, and semi-structured interviews.

Within-Subjects DesignThink-AloudLikert SurveysInterviews
πŸ“ˆ

Analysis & Iteration

Data to Design Decisions

Analyzed quantitative data with Repeated Measures ANOVA and qualitative data through thematic coding. Findings directly informed the final webapp redesign.

ANOVAThematic AnalysisDesign Recommendations
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Final Product

Wrapped Web App

Rebuilt Wrapped as a full Next.js web application incorporating all research findings - improved visual hierarchy, responsive widgets, and streamlined navigation.

Next.jsReactVercel Deployment
Methodology

Within-subjects experiment with counterbalanced order to prevent learning effects.

8 participants β€” Undergraduate students, diverse academic fields, varying productivity app experience

Procedure

  1. 1Pre-study survey (demographics, study habits, app experience)
  2. 2Individual study mode interaction with think-aloud
  3. 3Group study mode interaction with think-aloud
  4. 4Independent navigation & task management session
  5. 5Post-task Likert surveys (10-point scale)
  6. 6Semi-structured interviews

Intuitiveness

Quantitative Β· 10-point Likert

Engagement

Quantitative Β· 10-point Likert

Distraction

Quantitative Β· 10-point Likert

Future Use Likelihood

Quantitative Β· 10-point Likert

Behavioral Observation

Mixed Β· Coding Sheet

User Insights

Qualitative Β· Semi-structured Interview

Study Mode Comparison

Mean ratings on 10-point Likert scale (N = 8)

Engagement7.1/10
Intuitiveness8.2/10
Distraction1.8/10
Future Use7.9/10

No significant difference between modes overall - but each serves different psychological needs. Individual mode offers clarity and autonomy; group mode provides motivational support.

Navigation & Task Management

Mean usability ratings (N = 8)

Starting Tasks8/10
Adding Tasks7.75/10
Ease of Nav7/10
Visual Cues7/10
Nav Intuitiveness5.5/10
Viewing Tasks4/10

Core task actions scored high, but status reflection features (viewing completed tasks, understanding navigation logic) revealed usability gaps - directly informing the webapp redesign.

What Participants Said

Study Mode Preference

β€œI use individual study every day… it fits naturally.”

β€” P2 Β· Individual

β€œHaving a study partner really motivates me.”

β€” P1 Β· Group

Widget Customization

β€œCustomization is very important… people have different needs.”

β€” P2 Β· Insight

β€œI'd pick the break timer and music… it matches how I already study.”

β€” P5 Β· Alignment

Design Feedback

β€œMake it more colorful and less static-looking.”

β€” P2 Β· Visual

β€œThe little icon click boxes were tiny.”

β€” P4 Β· Usability

β€œThere was no written description. It only had icons, so that was slightly confusing.”

β€” P6 Β· Clarity

Barriers & Concerns

β€œWhat would discourage me would be like bad UI and not knowing the person.”

β€” P3 Β· Group

β€œI wouldn't use it unless I really know the other person.”

β€” P7 Β· Trust

5 Dominant Themes from Qualitative Analysis
1

Study Mode Preference

Individual for flexibility & low cognitive load; group for accountability

2

Intuitiveness

Clear progress indicators and widget responsiveness drove perceived ease

3

Motivators & Barriers

Social motivation vs. peer pressure and UI complexity in group mode

4

Widget Customization

One-size-fits-all is inadequate - users need personalized study configurations

5

Design Recommendations

Better spacing, button affordances, confirmation cues, and social awareness features

Design Evolution
Discovery

Field Observation

Paper-based contextual inquiry revealed students toggle between 3-5 apps during study sessions. Key insight: students want guidance, not restriction.

Concept

Lo-Fi Prototype

Hand-drawn wireframes exploring widget-based layouts. Tested core concepts: configurable widgets, progress visualization, and dual study modes.

Prototype

Medium-Fi Prototype (Figma)

Interactive Figma prototype with full task flows for individual/group modes. Added music widget, break timer, ChatGPT integration, goal setting, and Do Not Disturb.

Refinement

Post-Experiment Redesign

Addressed usability findings: enlarged touch targets, added text labels to icons, improved task completion visibility, and streamlined group mode onboarding.

Launch

Wrapped Web App

Final product built in Next.js - responsive design, real widget functionality, improved visual hierarchy, and deployed on Vercel for public access.

The Final Product
Wrapped dashboard with dark theme showing widgets

Dashboard - Adaptive widget-based workspace with Session Timer, Task Manager, Progress tracker, and Quick Stats. Greeting and archetype personalization shown.

Widget customization panel

Widget Customization - Users select from 11 configurable widgets including Focus Score, Energy Tracker, Breathing exercises, and Body Doubling for social accountability.

Music and ambience widget with sound categories

Music & Ambience - Integrated soundscapes (Lo-fi, Rain, CafΓ©, Forest, Binaural Beats) designed to support focus without leaving the study workspace.

Onboarding archetype selection screen

Onboarding & Archetypes - Personalized quiz identifies study archetype (e.g., Autonomous Deep Worker, Social Study Partner) to pre-configure optimal widget layouts.

What I Learned
1

Combining usability testing with thematic analysis

Learned to capture both measurable outcomes and lived experiences, revealing insights that neither method alone could surface.

2

Emotional trajectories in user interaction

Discovered how to identify and interpret emotional arcs during user sessions, linking them directly to design improvements.

3

Translating feedback into actionable changes

Strengthened my ability to convert raw user feedback into specific, prioritized design decisions - balancing group dynamics with individual contributions.

4

Research communication across formats

Improved skills from academic reports to engaging visual storytelling - blog posts, video segments, and interactive presentations.

Research Design & Project ManagementQuantitative & Qualitative AnalysisExperiment FacilitationUI/UX Design & ResearchCommunication & Knowledge Translation
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